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Translation Error: end_user.pro_user_unsupported

Hey everyone,I'm new to spice works and have recently moved the company test spice works database from a desktop to one of our servers. Everything has been working great but in our user portal we have...

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Translation Error: end_user.pro_user_unsupported

Hey Mavari,Hmm, I haven't seen this one before either.The "translation error" bit makes me think of a Spiceworks plugin/language pack but that seems unusual on the login screen.You mentioned a link...

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Translation Error: end_user.pro_user_unsupported

I have tested this issue and have found that if the user is registered in spice works as admin, help desk admin, help desk tech, or reporter then this error occurs but if the user is just an end user...

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Translation Error: end_user.pro_user_unsupported

Hey Mavari,I just had to do a fresh install on my end (don't ask!) and I'm seeing the same behavior. I've gone ahead and logged a bug on this so our developers can take a look.I'm curious, though,...

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Translation Error: end_user.pro_user_unsupported

Jon,Still getting the same issue and I am glad that you are looking into it. Our company has decided that we like the functionality and simplicity (not to mention the look) of the portal to create,...

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Translation Error: end_user.pro_user_unsupported

Hey Mavari,No worries about the lengthy post! :)I'm wondering if you can achieve the same goal by letting your admins work directly within the admin console instead of utilizing the user portal.Have...

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Translation Error: end_user.pro_user_unsupported

Jon,Honestly we like the look of the portal, it allows us to put our company logo, add quick information on the home page, and have designated tabs for each individual help desk area (IT, AP, Database,...

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Translation Error: end_user.pro_user_unsupported

Hi Mavari,Okay, gotcha. Just wanted to make sure the admin console wouldn't make thing easier for you! :)There currently isn't a way to have different attributes for each department on the new ticket...

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Translation Error: end_user.pro_user_unsupported

Jon,Its funny you say that because we all did some research and found that we may need to create a SQL report and have put one of our help desk techs who knows SQL in charge of that. But please let me...

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Re: Translation Error: end_user.pro_user_unsupported

Hi,I'm just in the same case as Mavari for the error "translation error:end_user.pro_user_unsupported spiceworks", i restored the database of spiceworks to a servver and the situation is just like...

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Translation Error: end_user.pro_user_unsupported

Hi,I have been really pleased with our spice works after about a month of use. Everything has been running really smooth and the ticketing system is really useful. We are set to release our spice works...

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Translation Error: end_user.pro_user_unsupported

Hey Mavari,Thanks for checking up on this! It looks like the developers are still working on a fix for this one. I'll ping them and let them know you're still seeing the issue, though!

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Translation Error: end_user.pro_user_unsupported

Hi All,           We've just started seeing this issue too. It appeared after we changed to a new server and didn't happen on the old one. I believe it was upgraded to the latest version in the change...

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Re: Translation Error: end_user.pro_user_unsupported

I just upgraded to the latest version as of yesterday and I am also seeing this issue. 

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Translation Error: end_user.pro_user_unsupported

When our helpdesk techs try to log into the portal we get "translation error: end_user.pro_user_unsupported" any time table for a fix? Usually we do not need to log into the portal but seldom we do...

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Translation Error: end_user.pro_user_unsupported

Bump. We're hoping to to see a fix for this as well. I'm hearing grumblings from our support staff that they want to switch to a different helpdesk system and I'm trying to avoid that.

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Translation Error: end_user.pro_user_unsupported

Any new information about this issue?

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